ITIL 4 Foundation Course

• Introduction
• Purpose
• Benefits of ITIL
• Key Difference b/w ITIL V3 & V4
• Key Concepts
• Four Dimension
• Service Value System
• Guiding Principles
• Service Value Chain
• Practice Questions and Answers

 ITIL V4 course provides IT managers, practitioners, support staff and who are interfacing with the organization’s digital and information systems functions to enables successful management of modern IT-enabled services with a practical understanding of the key concepts, common language, principles and practices. It also prepares for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2020 guidelines.

• No software required

• To take the ITIL 4 Foundation Certification exam, no prerequisite is required